PRO

Organised site visits for architecture firms
We welcome you to come and visit us. The Coppice & Crown team would love to show you around and give you a guided tour of our sawmill and workshop. We are a trading division of UK Hardwoods and can produce more than just wood flooring and interior cladding. If you would like to book a tour, please email us to discuss your requirements, interests and how we can help.

Coppice & Crown tours include:

Looking at felled trees and discussing quarter sawn vs plain sawn and rift sawn
The milling process
The importance of stacking & air drying
Why we kiln dry our flooring
A guided tour around our award nominated climate controlled glulam timber shed

List of accredited installers
We can recommend flooring installers across the UK who can help lay our floors for your project. If our trusted installers don’t cover your area, we can help you liaise with any contractors you find yourself to ensure they have a solid understanding of the laying process and are a good fit for your project.

Professional Trade & Collaborations
Whether you’re an interior designer, architect, conservation consultant or tradesperson, we’re always happy to discuss your requirements and how we can work together. We love collaborating with like-minded companies and building our media presence, so please email us to discuss any opportunities you think we might be interested in.

After Care

Cleaning and maintenance
The real beauty of a Coppice & Crown floor lies in its easy maintenance and cleaning regime. The best way to clean your wooden flooring is to brush it freely. You can mop your wood floor, but we suggest limiting how often you do this, using as little water as possible and choosing a product designed for cleaning wood floors. You can easily vacuum clean your floor for quick and easy cleaning.

Pets
All of our floors are pet safe. You may find an excitable Labrador leaves the odd small scratch mark here and there, but we believe this is all part of living with one of our natural wood floors and only adds to its character. Our floors are crafted to last for generations, so the option to sand back your floor and re-oil if ever you wanted to refresh it is there.

Tough Stains and marks
The true beauty of a luxury wood floor is that the marks of life add to its story. However, some stains may be too obvious to welcome. You can either sand these back to remove them, or in some cases may want to order some replacement boards. We’re here to help if this is the case.

Furniture pads
Protect the future of your food flooring by applying soft furniture pads to the bottom of your sofa feet, chairs and tables.

Laying and fixing wood flooring boards

We will always do our best to advise you on the most suitable option for your project, but hopefully the below helps with some handy guidelines for your natural wood flooring. We have a specification sheet for each type of flooring so do request this for your builder or floor layer.

Screws
You cannot secret fix our boards. The tongue is a loose locating tongue and cannot be relied upon as a fixing method. Do not fit our boards as a floating floor. If you are fixing your solid wood flooring boards with screws, we recommend using C2 Tongue fix screws. Use these screws through the face of the board, and they’ll look similar to a nail once screwed in, sitting comfortably IN the board rather than ON. C2 Tongue fix screws have a tiny screw head that looks like a nail once fixed.

Nails
Alternatively, you can use nails to fix your wood flooring, although the nails will need to be longer than any screw you may wish to use.

Glue
If you prefer to glue your boards, we can recommend a glue. However, this is not our preferred method due to the wide widths and long lengths that our boards come in. You will need to still physically fix the first board laid, and perhaps some thereafter. You also lose any advantages of being able to easily lift up the boards in the future.

Sanding
We recommend sanding your boards after laying. Sanding our Classic Oak, Ash and Chestnut flooring is easy with an industrial floor sander. Customers don’t always choose to sand our Heritage Oak flooring, but we recommend using a flappy paddle sander to sand into the undulations of each board.

Finishes
You’ll find a plethora of different finishes on the market for your Coppice & Crown wood flooring. It all depends on how you want it to look. We recommend using Osmo Oil for its ease and durability, but we will happily talk you through some other products too.

Preparing your house / project

Moisture

When arranging delivery of your solid wood flooring, please ensure your house/space is as close to ‘lived-in’ conditions as possible. The subfloor and walls must be completely dry when laying solid wood flooring, and the rooms should be warm and well-ventilated. To help you prepare, Coppice & Crown will send through a handy checklist before delivery. Please refer to Table X for the accurate moisture readings required.

Humidity

At Coppice & Crown, we acclimatise your solid wood flooring to typical living conditions, ready for laying on arrival. However, if your property has high humidity levels, it can damage your natural wood flooring as each board will expand as it absorbs increased moisture from the air. If there’s no room for the wood flooring to expand, it can cause peaking – where the boards push upwards and create bounce.

If you are in the throes of a new build or renovation project, please carefully consider and plan the time required for the drying phase to prevent project delays and flooring damage. Make realistic timetables during the planning stage, plan the dehumidification process and use the correct type of concrete to avoid high humidity levels and excess moisture.

Equipment, Tools and Products you’ll need

We like to think laying our Ash, Chestnut, and Oak wood flooring is relatively simple. However, depending on your preferred finish, you may wish to employ a carpenter or floor fitter to carry out the work for you. We’re always happy to recommend wood flooring fitters in your area.

Like any building project, you’ll need specific tools and products to complete the work, including your chosen fixing and finish, ready to apply once you’ve sanded the boards. Again, we can advise you on the best solid wood flooring finish to achieve your desired look.

Day of Arrival: Board Numbers & Stacking

Delivery day is always exciting, but there are a few things you can do to ensure it goes smoothly. First, make sure you have one person per 10 sqm to help unload the boards at your end. If you have chosen our mixed-width flooring, we recommend stacking the boards in the colour of their widths, close to where they will be laid. It’ll make the job of installing your hardwood flooring much easier later.

Please do not stack your beautiful wooden floorboards outside, in a garage or shed.

The boards will arrive with blue numbers on the top, which you can easily sand out. These numbers appear on the face side of the board, tell you each board’s square foot, and correspond with the tally sheet sent across with your order. This sheet tells you the dimensions of the boards supplied. It’s not necessary for installation, but it is a useful record.

When handling your planks, always lift them; never pull or drag them sideways over the edge of the plank below. This will prevent you from pulling splinters off the edges or weakening them, causing them to splinter later.

Underfloor Heating FAQs

Do I need to have my heating on constantly?
You don’t need to have your underfloor heating on all the time, but during the winter, we recommend a low constant heat.

Can I see examples of solid wood floors laid over underfloor heating?
Please visit the links below to see Coppice & Crown solid wood flooring over underfloor heating and be inspired by our clients’ design projects.

The Old Bakehouse, Dulverton

The Granary Barn, Stoodleigh

Five Oaks, North Molton

Will underfloor heating damage my wood floor?
Underfloor heating will not cause your hardwood flooring to crack or split, providing you keep the air humidity between 30% and 60% Relative Humidity (RH) – This is a very typical of a UK lived in home. If the floor’s surface rises above 27°C, then the air humidity of the room can fall below 30% RH- Which is incredibly dry and uncomfortable to live in. Keeping the air humidity above 30% RH is essential to prevent damage to your solid wood flooring. Rest assured the average humidity inside UK homes is around 50-55% RH range and will be slightly lower in winter months.

Will I get contraction gaps between summer & winter when using underfloor heating?
Wood is a natural material and is, therefore, always looking to reach a balanced moisture level compared to the relative air humidity.

Coppice & Crown wood flooring is kiln-dried to 9-10% moisture content. Underfloor heating will not cause contraction gaps. However, a high surface temperature can, hence why we reiterate the importance of keeping the surface temperature of your boards below 27°C.

It is only if the air humidity drops to 30% RH (an extremely low humidity to live in), the wood will reach equilibrium at 6% moisture content, and contraction gaps would then visible. This is an extremely unlikely scenario, as it would be uncomfortable to live in these conditions.

3 methods for fixing solid wood flooring over underfloor heating

Using our wood flooring over underfloor heating in your home is easy, but we’re here to make sure everything runs smoothly. It’s important that the subfloor makeup of your floor is set up ready to take the boards, and so we’ve listed the most popular and effective methods of using our wood flooring with underfloor heating below.

Spreader plates – This method below is the most common way to install solid wood flooring over underfloor heating, and we recommend it for retrofitting if you have existing joists in place. Using aluminium spreader plates between the joists will allow the boards to be fixed down to the joists with a physical fixing without damaging or touching the pipes. You can lay the boards directly on the underfloor heating spreader plates.

Battens within screeds – A good option if you are laying new screeds and have worked out your head heights before laying. We recommend laying 45mm x 45mm battens within your screed. As you can see in the diagram the pipes weave in and out of the screed. The battens should sit flush or slightly proud of the screed. This will prevent the screed from interfering with the boards when laying.

Solid slab of screed – We’ve demonstrated two options below. Choose this option if you’ve already laid your screed with underfloor heating pipes in it. For this, you can glue 30mm x 30mm battens on top of the screed at 400mm intervals. Ply or chipboard can work as an alternative to battens. Make sure the battens run perpendicular to the lengths of the floorboards. You can then lay the boards using a screw or nail to fix them to the battens.

How to fix your wood flooring - physical fixing is recommended

Coppice & Crown’s luxury flooring is crafted from 100% natural British wood, so it’s essential that you physically fix them with a screw or nail to ensure maximum stability. While you can fix your solid wood flooring using glue, you will still require physical fixings for the initial boards you place. You may also need to physically fix other boards while waiting for the glue to set.

Underfloor heating compatibility

We specialise in luxury wood flooring for underfloor heating with 75% of our customers laying their wood flooring this way. We favour this method of constant low-level heating rather than using a concentrated radiator to intensely heat only one room area.

Coppice & Crown’s British wood flooring is compatible with underfloor heating thanks to our slow seasoning process from tree to floorboard. It is a common misconception that you can’t lay solid wood flooring over underfloor heating, fuelled by fast process firms that haven’t taken the necessary time and care to produce their wood flooring.

Our process takes over two years from tree to board, including:

12 – 18 months air drying
1 – 2 weeks kiln drying
Acclimatising in our climate-controlled workshop to ensure 10% moisture content before orders are prepared

Thanks to our slow crafting process, you won’t need to acclimatise your boards at home. We acclimatise them to typical house conditions for you, storing all boards in one of the UK’s only climate-controlled chambers so your solid wood flooring arrives ready for laying.

Delivery or Collection

Coppice & Crown offers delivery of our luxury wood flooring to customers in the UK & Channel Islands with tailored quotes according to your delivery postcode and order size. We work with a trusted local courier who will collect your flooring order from our yard in Devon and deliver it straight to your door. Our standard quoted price includes delivery only.

When unloading, we require you have one person per 10 sqm to help unload your new wood flooring at your end. Usually customers will organise their building team to help with this. However, we can quote for drivers to unload your flooring for you too if necessary.

You’re also welcome to collect your wood flooring from the yard or arrange alternative collection.

Preparation FAQs

We will send a formal checklist close to the time of your flooring delivery to help you prepare, however this page should provide some useful information to consider in advance.

We’re very flexible with delivery dates, so if you decide you need to postpone a delivery, this is easily accommodated. The most important aspect is that you are ready to receive your luxury wood flooring, and so we work closely with you to achieve this for smooth installation.

Moisture testing
Please check that your home is as close to ‘lived in conditions’ as possible before the flooring arrives. It must be warm, and well ventilated. If installing during the winter months, we advise heating to have been running for 2-3 weeks prior to delivery of your wood flooring. Builders & carpenters will carry a moisture tester that we advise checking against our moisture table, sent out two weeks prior to delivery.

Doors and windows
It is vital that you have doors and windows installed on the property before your wood flooring arrives.

Wet building works
All wet building works must be dry throughout before the arrival of the flooring.

Acclimatising your boards
There is no need to acclimatise your boards, as we deliver them at 10% +/-1 moisture content, which is ideal for the UK lived in home. We don’t advise storing your boards indoors for any longer than 5 days before laying as long as our checklist conditions are met.

Storage of your flooring
Please do NOT store your luxury wood flooring outside or in a shed/garage. The Coppice & Crown team will liaise with you in the run-up to your delivery date, and if you aren’t able to store your boards inside and lay them straight away, we can alter the date to meet your needs.

Oils and Fixings
We strongly advise getting all of your oils, finishes and fixings prior to the flooring arriving. We have numerous options which we can recommend depending on your project.

How to order your solid wood flooring

How to choose between our flooring options?
The first thing to decide is which wood flooring is right for your type of property and interior style. We have product details on the website as well as our ‘Be Inspired’ client testimonials to give you real life examples of how our flooring works in a variety of homes and interiors.

Each wood has it’s own individual grain and character. Do contact us if you require samples to be posted out to you or if you are local you may like to visit us at our Sawmill and Showroom.

We are of course very happy to offer our advice and have knowledge about the vast array of wood finishes to help achieve your desired look.

How to choose your profile?
We have a section here in our resource centre to help you choose between the benefits of each profile.

Creating a quotation
Please order your Coppice & Crown flooring, cladding and any additional accessories via email and we will confirm receipt with a formal quotation.

Our quotation calculators on our website are a great starting point to get an initial feel of our pricing. Our delivery cost is the only variable fee we calculate on top of our website pricing. Please see here for further delivery information to consider ahead of booking.

We base our quotations on mixed width boards as standard, however you may like to discuss pricing for set widths. There is a little more information here if you would like to explore your options.

We always recommend to calculate an additional 10-12.5% wastage factor when measuring your floor areas to make sure you’re fully covered for your space, as you don’t want to be left too tight when laying.

Lead times
Our lead times for our beautifully crafted vary depending on the time of year, but we usually specify 7 weeks from your order confirmation date. We have an impeccable reputation for completing orders on time and offering our customers flexibility on their delivery date wherever possible. Please give us a call if you need to order wood flooring with a short lead time, and we’ll see what we can do.

Confirming your booking
When you’ve decided to book your crafted wood flooring we will raise a 25% deposit invoice to secure our services and pencil in an anticipated date for delivery.

Delays to your project
We give our customers complete flexibility over when their flooring arrives. Provided you have paid your deposit and confirmed your order, we’re happy to hold it for a few months or as long as you need. We’d much rather your flooring arrives when you and your project are ready for it.

More about mixed widths

Mixed Widths
The most economical and sustainable way to order your hardwood flooring is choosing mixed width boards. We include a range of approximately 4 different widths within your order. It’s worth noting this can vary depending on the size of the project, however we do always include one of our widest sizes to achieve our signature look. All boards are in 1” increments between 4” (100mm) and 12” (300mm), and we endeavour to include an equal sqm proportion of each size. All of our standard quotations are based on our mixed width wood flooring.

Set Widths
If you have a bespoke specification for your project that requires a single set size or a particular set of sizes we can easily accommodate this. Please contact us for a bespoke quotation and we can discuss the options with you.

What measurements do I need?

When measuring your room, we suggest adding 10-12.5% wastage onto your bare room measurements to allow for on-site cutting and any minor inaccuracies during the measuring process. Please remember to measure and include every nook – no matter how small! We are happy to review your plans, but the final square metre calculation requires your confirmation.

Underfloor Heating

Please click Underfloor Heating in the resource menu to find what you are looking for.

Which profile is right for you?

Choosing a profile for your solid wood flooring is simple and will usually come down to the preference of the person laying your floor. T&G and Square Edge are aesthetically the same once laid. However, there are differences to be considered. If you want our advice, just ask, but hopefully the below offers a good insight.

Tongue & Groove
There are certain scenarios where T&G is necessary for fire regulations on new builds, but check this with your building control officer first. We’ve found too that most carpenters and floor layers prefer T&G.

Square edge
Square edge boards are usually chosen as a more traditional method of floor laying and are perfect for listed homes, where floors need to be matched like for like. Square edged boards are easier to take up in the future, so if you have any areas of flooring that need electrical access, square edge is worth considering. The ends of the boards are aesthetically more pleasing than T&G, so if you have a design that allows the ends of the boards to be exposed, square edge is usually preferred.

PRO

After Care

Laying and fixing wood flooring boards

Preparing your house / project

Underfloor Heating FAQs

3 methods for fixing solid wood flooring over underfloor heating

How to fix your wood flooring - physical fixing is recommended

Underfloor heating compatibility

Delivery or Collection

Preparation FAQs

How to order your solid wood flooring

More about mixed widths

What measurements do I need?

Underfloor Heating

Which profile is right for you?

Ordering Process

Contact Details

CALL
07535108962

EMAIL
info@coppiceandcrown.co.uk

OFFICE AND SAWMILL
Johnstone Moor, Folly Lane, South Molton, Devon EX36 3EE

Opening Times

YARD
Tuesday and Thursday 8.30am-12.30pm

OFFICE
Monday-Friday 8.30am-5pm

Quick Links

Join us online

© 2025 UK Hardwoods

PRO

After Care

Laying and fixing wood flooring boards

Preparing your house / project

Underfloor Heating FAQs

3 methods for fixing solid wood flooring over underfloor heating

How to fix your wood flooring - physical fixing is recommended

Underfloor heating compatibility

Delivery or Collection

Preparation FAQs

How to order your solid wood flooring

More about mixed widths

What measurements do I need?

Underfloor Heating

Which profile is right for you?

Ordering Process

Contact Details

CALL 07535108962

EMAIL info@coppiceandcrown.co.uk

OFFICE AND SAWMILL Johnstone Moor, Folly Lane, South Molton, Devon EX36 3EE

Opening Times

YARD Tuesday and Thursday 8.30am-12.30pm

OFFICE Monday-Friday 8.30am-5pm

Quick Links

Join us online

© 2025 UK Hardwoods

New Client Special Offer

20% Off

CALL
07535108962

EMAIL
info@coppiceandcrown.co.uk

OFFICE AND SAWMILL
Johnstone Moor, Folly Lane, South Molton, Devon EX36 3EE

YARD
Tuesday and Thursday 8.30am-12.30pm

OFFICE
Monday-Friday 8.30am-5pm